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Covid-19: Your questions answered
For a free consultation call: 0114 251 8850 or email: email@example.com
There have been a number of updates which our Sage clients need to be aware of:
v2011 & Below
Clients, using these versions, are no longer able to purchase a like for like upgrade. If any of our clients would like to get up to date, they will need to take out a Sage Cover Extra contract.
v2012 & v2013 - End Of Life
These versions, were announced as end of life, from the 1st April 2015.
This means customers, using either of these versions, should upgrade by the 31st March 2016.
Windows 10 & Sage Software
Sage 50 Accounts v22, and future versions, are fully tested and supported on Windows 10.
· Sage Accounts 2013 (v19), 2014 (v20) and v21
Sage Accounts 2013 (v19), 2014 (v20) and v21 were released before Windows 10, and have had limited testing on this new operating system.
We can support you processing in your software, however we can't support issues with installing or accessing Sage Accounts on Windows 10. In this situation you should upgrade to Sage 50 Accounts v22.
· Sage Accounts v18 and below
Sage Accounts 2012 (v18) and below aren't supported on Windows 10.
For further information about how any of these updates affect your software please contact Julian Wilkinson, Outsourcing Manager & Sage Software at Hart Shaw on 0114 251 8850 or firstname.lastname@example.org.
Hart Shaw LLP are currently applying COVID-19 working protocols and our staff are working from home. Our switchboard will be answering calls but you can contact our partners on the following numbers:
Further contact details can be found here: https://www.hartshaw.co.uk/about-us/key-contacts
We apologise if this is inconvenient but we are doing our best to follow government working directions whilst continuing to service our clients to the best of our ability in these difficult times for all and appreciate your patience.